Dev4Jannah LLC ("Qarya," "we," "us," or "our") operates the Qarya mobile application (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Account & Profile Information. When you create an account, we collect your name, email address, and an authentication identifier from Apple or Google if you sign in that way. You may also add a profile photo, cover photo, short bio, and interests.
Location Information. With your permission, we use your device's location to auto-fill your neighborhood and zip code. We convert your zip code into approximate coordinates (not your exact address) and store them with your selected radius so we can show you nearby content, alert you to nearby requests, and count how many neighbors are in your area. You may enter or change your neighborhood, zip code, and radius at any time, and you can turn off location permissions in your device settings.
Mosque/Community Affiliation. You may voluntarily select one or more mosques or communities to associate with your profile. This information is self-reported and used to prioritize relevant content in your feed.
Phone Number. If you choose to verify your phone number, we collect it and send a one-time code by text message to confirm it.
Identity Verification. If you choose to verify your identity, you will photograph a government-issued ID through our verification provider, Stripe. Stripe collects and processes the images and the information on your ID. We do not receive or store images of your ID. We receive and store only the result of the verification (verified or not) and the state shown on your ID's address, which we compare to the state of your neighborhood.
Content You Post. We collect the content you create, including posts (marketplace, housing, service, job, event, request, and question posts), recommendations of local places and why you recommend them, comments, titles, descriptions, prices, category-specific details, contact details you choose to include (such as a phone number or email for job applications), and any photos or videos you upload.
Messages. We collect the content of private messages you send to other users through the Service so that we can deliver them and, where necessary, review them for safety, security, and legal compliance purposes.
Business Information. If you claim a business page, we collect the information you provide to confirm you own it, such as the business phone number or email we send a verification code to, a note to our review team, and any supporting document you upload (for example a business license or utility bill). We also collect the business details, cover photo, and gallery photos you add. Documents you upload for review are stored privately and are only visible to our review team.
Searches. We collect the searches you make in the app so we can return relevant results.
Reports and Blocks. If you report a post, comment, business, photo, or user, we collect your report and the reason you give. If you block someone, we store that so their content stays hidden from you.
Business Page Activity. When you view a business page or tap to call, visit the website, get directions, message, or share it, we record that activity so we can show business owners how many people their page reached. Owners see totals only, never which members took an action.
Notifications. If you allow notifications, we store your device's push notification token and your notification preferences.
Camera, Photo Library, Microphone, and Calendar. If you choose to upload photos or record video, the Service requests access to your camera, photo library, and microphone (for audio in videos). If you choose to add an event to your calendar, it requests calendar access. We only access these when you choose to use these features.
Device and Usage Information. We and our service providers automatically collect certain technical information, such as device type, operating system, app version, and general usage/diagnostic data, to operate and improve the Service.
2. How We Use Information
We use the information we collect to:
- Create and maintain your account;
- Show you relevant local content based on your neighborhood, radius, and mosque affiliation;
- Enable listings, requests, recommendations, events, jobs, business pages, and private messaging between users;
- Build your Trust Profile, including your email, phone, and ID verification status, how long you've been a member, and ratings and recommendations from other members;
- Send notifications you've allowed, such as replies, messages, nearby requests, and updates about your neighborhood;
- Power search, including understanding what you're looking for and ranking results by relevance;
- Confirm business ownership and show business owners totals of how many people their page reached;
- Review reports and maintain the safety, security, and integrity of the Service, including detecting fraud and abuse;
- Communicate with you about your account or the Service;
- Comply with legal obligations.
3. How We Share Information
- With Other Users: Your display name, profile photo, neighborhood, mosque affiliation, Trust Profile (including which verifications you've completed, but never your phone number, email, or ID details), and any content you post (listings, recommendations, comments, messages you send) are visible to other users of the Service as intended by the relevant feature.
- Service Providers: We share information with providers who help us operate the Service. They process it on our behalf and are restricted from using it for other purposes:
- Supabase: database, authentication, file storage, and server functions;
- Stripe: identity verification, if you choose to verify your ID;
- Twilio: sending verification codes for phone numbers and business ownership;
- Google: Google Sign-In, place search and details (Google Places), converting zip codes to approximate locations, and AI processing of search queries and post text to improve search results (Google Gemini);
- Apple: Sign in with Apple and push notifications;
- Expo: app infrastructure, app updates, and delivering push notifications;
- Netlify: hosting our website and shared-post pages.
- Legal Reasons: We may disclose information if required by law, legal process, or to protect the rights, property, or safety of Qarya, our users, or the public.
- Business Transfers: If Qarya is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
We do not sell your personal information, and we do not share it with third parties for their own advertising purposes.
4. Your Choices and Rights
- Access and Update: You can review and update most of your profile information directly in the app.
- Delete Account: You can delete your account at any time in the app under Profile → Account. This permanently deletes your profile, posts, comments, and messages. You can also request deletion by contacting info@qaryaapp.com. We will delete or anonymize your information except where we are required to retain it for legal, safety, or legitimate business purposes.
- Notifications: You can choose which notifications you receive in the app under Profile → Notification Settings, or turn them off in your device settings.
- Location and Media Permissions: You can enable or disable location, camera, photo library, microphone, and calendar permissions at any time in your device settings.
- Blocking and Reporting: You can block or report other users, and report posts, comments, businesses, and photos, within the app.
5. Data Retention
We retain your information for as long as your account is active, or as needed to provide the Service. We may retain certain information for a limited period after account deletion where necessary for legal, security, or dispute-resolution purposes. Stripe retains identity verification data according to its own privacy policy and legal obligations. Business ownership documents are kept only as long as needed to review the claim and maintain a record of the decision.
6. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Users between 13 and 17 may only use the Service with the involvement and consent of a parent or legal guardian. If you believe a child under 13 has provided us with personal information, please contact us at info@qaryaapp.com so we can delete it.
7. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the right to:
- Know what personal information we collect, use, and disclose;
- Request deletion of your personal information;
- Correct inaccurate personal information;
- Opt out of the "sale" or "sharing" of personal information (we do not sell or share personal information for cross-context behavioral advertising);
- Not be discriminated against for exercising these rights.
To exercise these rights, contact us at info@qaryaapp.com. We may need to verify your identity before completing your request.
8. European/UK Privacy Rights (GDPR)
If you are located in the European Economic Area or United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and UK GDPR, including the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. Our legal bases for processing your information include performance of our contract with you (providing the Service), your consent (e.g., for location and media permissions), and our legitimate interests in operating and securing the Service. If you have concerns about our processing of your data, you may contact us at info@qaryaapp.com or lodge a complaint with your local data protection authority.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Our service providers may process and store information in the United States or other countries. Where required, we rely on appropriate safeguards for international transfers of personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other reasonable means. The "Effective Date" above reflects the latest revision.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at info@qaryaapp.com.